Privacy Policy

1. Information Collection

We collect information that you provide directly to us when you request a quote, place an order, or contact us for support. This may include your name, institutional affiliation, email address, phone number, shipping address, and branding assets (logos/designs).

2. Use of Information

We use the information we collect to:

• Process and fulfill your bespoke souvenir orders.
• Create digital mockups and design approvals.
• Communicate order status and tracking via WhatsApp and email.
• Provide tailored customer support and account management.
• Comply with legal obligations and corporate audit requirements.

3. Data Security

Your branding assets, institutional logos, and contact details are 100% secure with us. We implement industry-standard security measures to protect your sensitive data from unauthorized access, alteration, or disclosure.

4. Third-Party Disclosure

We do not sell, rent, or share your institutional data, logos, or personal information with third-party marketing companies. We only share information with third parties when strictly necessary to fulfill your order (e.g., shipping couriers) or when required by law.

5. Branding Assets

Logos and corporate identities provided to us are used exclusively for the manufacturing of your requested products. We do not use your intellectual property for any other commercial purpose without explicit written consent.

6. Your Rights

You have the right to request a copy of the personal data we hold about you or ask us to correct any inaccuracies in your information.

7. Modifications

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.